The NHS in Scotland
NHS Ayrshire and Arran is one of 14 NHS Boards in Scotland. The organisation serves a population of more than 366,000 and currently employs around 9,000 staff.
Each NHS Board is accountable to the Scottish Government. Regional NHS Boards are responsible for the protection and the improvement of their population’s health and for the delivery of frontline healthcare services.
Introducing NHS Ayrshire & Arran
Our purpose
Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran.
Our values
- Caring – I will show concern for others and care about the health, safety and wellbeing of everyone I come into contact with.
- Safe – I will do my job well, striving to learn and do things better, while taking responsibility for the quality, safety, and effectiveness of my actions.
- Respectful – I will see everyone as an individual, be open, approachable, and treat everyone with dignity and respect.
Our objectives
- Better Value – Delivering innovative and sustainable services for everyone
- Better Health – Supporting you to live a healthier life
- Better Workplace – Creating a great place for us to work
- Better Care – Improving your experience of care

Our commitments
To our service users
We will work with you and your family to:
- Promote and improve your health
- Improve your safety, outcomes and quality of experience while in our care
- Live up to our customer care commitments
To our workforce
We will work together to create an open, fair and just culture where:
- We are all valued, respected and developed to be our best
- We are all informed, involved, listened to and treated fairly and consistently
- We are all safe and are supported to improve our health and wellbeing
To our partners
We will work together with partners to:
- improve health, prevent disease and reduce inequalities
- join up our service delivery to improve outcomes
- make best use of our resources
Our vision
Our Delivering Caring for Ayrshire vision is clear: we want people to receive the care they need as close to home as possible. This means building strong community services, while still ensuring quick, safe and high‑quality access to specialist care when it’s needed.
Health and care services across Ayrshire and Arran are experiencing growing demand and changing expectations. At the same time, we must ensure our services remain safe, high‑quality and financially sustainable. This is a challenge that affects us all, and we are committed to working together to build a modern, person‑centred system that meets the needs of local people now and in the future.
We want to work in partnership with our communities to explore new and innovative ways of designing and delivering care. Your insights, experiences and ideas are vital in helping us shape services that truly reflect what matters to you.

Delivering Caring for Ayrshire is led jointly by NHS Ayrshire & Arran and the three Ayrshire Integration Joint Boards. In recent conversations we have reflected on the progress made so far and will identify the priorities that will guide the next phase of Delivering Caring for Ayrshire. These discussions will continue to shape how we take this important work forward, together with the people and communities we serve.
More Information
To find out more about NHS Ayrshire & Arran, like us on Facebook at www.facebook.com/nhsaaa or follow us on Twitter @NHSaaa.