NHS Scotland is using a new text message service to ensure our patient waiting lists are up to date and that patients still need their appointments or operations.
NHS Ayrshire & Arran, working with the National Elective Coordination Unit (NECU), is contacting patients who have been waiting more than 26 weeks for an inpatient or day case procedure. Starting Friday, 3 October, these patients will receive a text message from the mobile number 07860 039092.
The message will ask you to complete a short questionnaire about your current health and condition. This helps us make sure our waiting lists are accurate and that patients get the care they need as quickly as possible.
If you’re on a waiting list for any of these services within NHS Ayrshire & Arran, please do not ignore this message.
To help us book patients for their appointment or operation as quickly as possible, this service helps us understand if patients’ needs have changed. This service will be delivered by the NHS Scotland National Elective Coordination Unit (NECU) in
partnership with the digital solutions provider, DrDoctor.
Information leaflet
View or download our patient information leaflet for further details.