Transport is one of the largest contributors to carbon emissions. As part of our commitment to sustainability, NHS Ayrshire & Arran supports the Sustainable Travel Hierarchy, which promotes greener and healthier ways to travel.
This is a useful tool to help us determine the need to travel and how we travel.
Choosing options such as walking, wheeling, cycling, public transport or sharing journeys can help reduce emissions, improve health and wellbeing, and support a cleaner environment for our communities.
Options higher up the hierarchy are more sustainable and greener, which help protect the health of our communities and environment.
Explore the information below to find out more about sustainable travel options.
This can save time and money and may make it easier to allow a member of your family or carer to be with you on a call.
Telephone appointments
Some appointments do not need to be done face to face and instead might be carried out over the telephone.
You will be sent a letter with the date and time of your pre-arranged appointment and the clinician will contact you as near to the time stated as possible. It is difficult to estimate the time required for each consultation however the clinician will try to call you as close to your appointment time as possible.
The appointment telephone call will be from the number 0800 678 3393. It is a good idea to save this number in your phone so that you know it is the NHS calling you.
Please make sure your telephone number is up to date with your GP Practice.
NHS Near Me Video Call
Some appointments do not need to be done in person and instead might be carried out by video call.
Video calls are carried out using NHS Near Me which is a safe and secure video calling platform that allows us to bring care closer to you.
You will be sent a letter with details of your pre-arranged appointment and more information on NHS Near Me. Near Me / Attend Anywhere – NHS Ayrshire & Arran
This can help us get active, save money, protect the environment, and reduce the stress of finding a car parking space.
Visit Hospitals – NHS Ayrshire & Arran for walking and wheeling routes to hospital sites.
This can help us get active, save money, protect the environment, and reduce the stress of finding a car parking space
Visit Cycle Streets, or Google Maps for cycling routes to hospital sites.
Seven of our main sites have the Cycle Friendly Employer Award offering cycle storage solutions: visit Bike Parking Scotland to find out more.
This can often be cheaper whilst also giving you time to relax and reduce the stress of finding a parking space.
Bus Travel
Our main sites are on bus routes: visit Traveline or call 0871 200 22 33 for more information on planning your journey.
Some people may also be able to access concessionary bus travel for example those under 22 years of age, over 60 years of age, disabled and island communities.
Main Providers:
- Stagecoach West visit Live Bus Times & Timetables or download the app Stagecoach Bus App
- Shuttle Buses visit Shuttle Buses
Travelling by train
It is not possible to get public transport directly to your destination, you may be able to combine options – for example:
- Walking/wheeling and use of all forms of public transport
- Combining cycling and use of the train
Please check conditions of carriage for your chosen transport operator due to restrictions.
Visit our community and Voluntary Transport pages for further details on shared transport options: Supported/Voluntary Access Information
PLEASE NOTE: Not all options will offer access to hospital appointments, or may only be available for part of the journey or for specific patient groups.
If you are travelling to our sites by electric vehicle, please be aware that there are currently no public electric vehicle charging facilities available at any of our healthcare sites.