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Referral to hospital

Information on appointments and treatment

Outpatient clinic referral

I am waiting for an appointment or treatment

I am waiting for a surgical operation

Your rights

Current waiting times

Travel information

Referral Management Service

The Referral Management Service (RMS) is based at University Hospital Crosshouse and is responsible for booking outpatient clinic appointments within hospital services for a range of specialities and locations across NHS Ayrshire and Arran.

It’s okay to ask questions

We encourage you to ask questions about your condition, your treatment and care options. Using the questions below in your appointment can help you and your clinician have clearer, more meaningful discussions about your care.

  • Benefits – What are the benefits of this test or treatment?
  • Risks – What are the risks or possible side effects?
  • Alternatives – Are there other options available?
  • Nothing – What happens if I choose to do nothing for now?

These simple prompts can help make it easier to understand your options and feel confident about the decisions you make.

Useful links

Hospital information

For useful information on attending or visiting someone in hospital, click here.

Golden Jubilee National Hospital

Click here for more information on the Golden Jubilee National Hospital.

Service directory

View NHS Ayrshire and Arran service information.