Staff Care and Critical Incident Stress Management (CISM) are part of a range of staff support services offered by NHS Ayrshire & Arran. Staff Care is available for all staff, at all levels within the organisation.
CISM is a structured system of care in which there is a range of recognised interventions designed to reduce the adverse reactions that often occur following a critical incident.
A critical incident is a term that refers to an event which is outside the usual range of experiences and which challenges a person's ability to cope. Examples of critical incidents in healthcare settings are:
If you are a member of staff and would like some more information about Staff Care, call 0800 085 0929.