NHS Ayrshire & Arran takes all concerns raised in relation to care and treatment very seriously.
We encourage an organisational culture that is open and supports members of staff to raise issues that concern them. We have a well-publicised Whistleblowing Policy which sets out how staff can raise concerns.
Staff can also contact the national Whistleblowing Alert and Advice Services for NHS Scotland (AALS). The service will offer support from legally trained advisers and will help callers consider their options if they are unsure about how or whether to whistleblow, as well as passing concerns raised by staff, with their consent, to the appropriate Health Board or scrutiny body for further investigation.
We received a similar letter from “Deeply concerned NHS Staff” and undertook a review in accordance with the Board’s Whistleblowing Policy. This review looked at a range of patient and staff measures and experience.
We regret and are saddened that a family already coping with their loss have been communicated with in this manner.