Freedom of Information

The Freedom of Information (Scotland) Act 2002 gives you the right to access all types of information recorded by us. (subject to any exemptions)

The Environmental Information (Scotland) Regulations 2004 give you a similar right if your request is for environmental information.

Publication scheme

The Act requires us to adopt a publication scheme which lists the type of information we regularly publish. You may find the information you are looking for through this publication scheme. Or, you can contact the Freedom of Information Officer (details below) to ask for a paper copy or if you need the information in an alternative format. The Model Publication Scheme (MPS) has been adopted by all NHS Boards in Scotland and approved by the Scottish Information Commissioner. The Model Publication Scheme sets out the different classes of information available; and the guide to information provides more detail and links to the information.

Make a request

You can make a request for information which is not available through the publication scheme by:

Freedom of Information Officer
14 Lister Street
University Hospital Crosshouse
Kilmarnock
KA2 0BB
Tel: 01563 826112 

Health records

Health Records are exempt from Freedom of Information legislation, and therefore cannot be requested under the Freedom of Information (Scotland) Act 2002.

If you wish to access your Health Records, as a general rule you should contact the person responsible for managing records at the place where you have been treated.  In most cases this will be the Health Records Manager if your treatment took place in a hospital, or the Practice Manager at your GP surgery. 

To access your hospital health records, please complete and post back to the address on the form

Further information on how to access health records, including a downloadable leaflet, can be obtained from Health Rights Information Scotland 

For full details of your rights under the Freedom of Information Act visit the Scottish Information Commissioner's website

Freedom of Information (FOI) Champions

For more guidance and resources, click here.