Ombudsman reports

Scottish Public Service Ombudsman (SPSO) - contact details 

You can contact the Scottish Public Service Ombudsman (SPSO) in a number of ways: 

  • Telephone: 0800 377 7330
  • By post: Freepost SPSO - This is all you need to write on the envelope, and you don't need to use a stamp. 
  • In person: Scottish Public Services Ombudsman, 4 Melville Street, Edinburgh, EH3 7NS

The SPSO is open Monday, Wednesday, Thursday and Friday from 9am to 5pm; and Tuesday from 10am to 5pm


Links to Ombudsman reports and associated completed action plans.

Please note that some of these documents may be redacted to ensure patient confidentiality.





Archive - Ombudsman reports from 2008-2012 have been archived.  Click here to see these documents.